Onsite Full time Intern

Customer Support Executive (WhatsApp)

Surat 0+ years exp Posted 2 weeks ago
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Role Overview

iRecrut is seeking a Customer Support Executive to assist job seekers and employers via WhatsApp in their Surat office. The role involves answering queries and providing clear communication.

Job Description

iRecrut is hiring a Customer Support Executive for its Surat office. You answer questions from employers and job seekers on WhatsApp, such as how to post a job, how to register and how to apply. You note each issue, find the answer with the team and reply politely and clearly. You pass on problems that need someone else to look at them.

This role suits people who write clearly, stay patient with questions and type comfortably on a keyboard. Work experience is not required. Speaking English, Hindi and Gujarati helps. Education: 12th pass or graduate.

The work is done in the iRecrut office in Amba Talawadi, Surat.

Applying is free: iRecrut does not charge job seekers. Apply on WhatsApp or with your CV.

Key Responsibilities

  • Answer questions from employers and job seekers on WhatsApp
  • Note each issue and find the answer with the team
  • Reply politely and clearly to inquiries
  • Pass on problems that need further attention
  • Maintain clear communication with users

Required Skills

Clear writing Patience Typing Problem solving WhatsApp messaging

Qualifications

  • Comfortable typing on a keyboard
  • Ability to write clearly
  • Patience with customer inquiries
  • Fluency in English, Hindi, and Gujarati is a plus
  • No prior work experience required

Know someone who'd be a great fit?

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